These guys are awesome. Super professional, respectful and timely. GREAT customer service. We suddenly had no heat/hot water one night. No biggie in the fall...it's not winter yet, except we have a newborn! John was great. He responded to us right away, where other, bigger, companies were unable to do so because of the high demand for heating services in the fall. He was also SUPER understanding when I had to reschedule TWICE due to family circumstances. Needless to say, we are incredibly pleased with our service and will definitely be calling these guys from now on!
Pettigrew is quite simply the gold standard of customer service. They came on short notice to find and fix a leak of unknown origin. After some investigative plumbing, they found the problem and fixed it; and they stood behind their work when the initial fix didn't work, and came back and finished it with a different approach the following day for free, Not only that, but the price was VERY fair and the gentlemen working for them were great folks. I now have a new plumber, and you should too!
I've used several local plumbing and HVAC contractors both in my home and in several rental properties. After doing business with John, I'll never use anyone else. He is by far the most honest, competent & responsive contractor I've dealt with. I've called him for multiple different issues and he has always been responsive and billed honestly and fairly for his services. Highly recommended.
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